You'll receive an email and a link to complete the refund process.Īnother possibility for an issue with your order is that you're on vacation and aren't available to receive your purchase. If you're not satisfied with the refund amount, AliExpress will handle it. You'll receive a notification as soon as possible. You can send a message to the seller directly through the website. If you're not satisfied with your purchase, you can appeal your refund through AliExpress. You will need to log in to your account to access the refund policy. If the product does not arrive within that timeframe, you may need to contact the seller. The refund is handled directly through AliExpress. You have seven days to return the product, and you must be in the original packaging. If you decide that an item is not what you were expecting, you can return it to the online store. The best way to avoid an AliExpress scam is to be careful and learn the rules of the marketplace.ĪLIEXPRESS REFUNDS ARE HANDLED DIRECTLY THROUGH ALIEXPRESS In either case, you can't do anything about it unless you contact AliExpress support. The seller may appear to be a reputable seller, but in reality, they could be using a fake tracking number, or using their own for other clients. When you buy something from AliExpress, you never know when you're dealing with a scammer.
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